Frequently asked questions

Yes, at inizi Baskets, we strive to ensure our customers are completely satisfied with their purchases. If you are not happy with your gift basket, we offer a flexible return policy.Please contact Customer Service at olivia@inizibaskets.com if you wish to return an item. All baskets etc should be returned within 14 days of delivery in their original packaging. All other claims (damage, not delivered on time, etc.) must be made within 45 days.

At inizi Baskets, we specialize in creating beautifully curated gift baskets for a variety of

occasions, such as birthdays, anniversaries, holidays, corporate events, and more. We offer a wide range of pre-designed baskets that feature carefully selected premium items. If you need assistance or have specific customization requests, our support team is always available to help you design a memorable and meaningful gift.

At inizi Baskets, customer satisfaction is a priority. For support, follow these steps:

1. **Contact Us:** Email olivia@inizibaskets.com or call 1- 401-618-4551 (Mon-Fri, 9 AM-5

PM EST).

2. **Order Details:** Provide your order number, name, and issue description for efficient

assistance.

3. **Resolution Process:** Our team will respond within 24 hours and aim to resolve issues

within 48 hours.

4. **Follow-up:** We may request more information for a satisfactory resolution.

We are dedicated to ensuring a delightful experience with Inizi Baskets.

At inizi Baskets, we strive to make your purchasing experience as seamless as possible. We accept a variety of payment methods to ensure convenience and flexibility for our customers. You can securely complete your transaction using major credit cards such as Visa, MasterCard, American Express, and Discover. Additionally, we accept payments via PayPal for those who prefer using their PayPal balance or linked bank accounts. Ensuring the security and simplicity of your payment process is our priority. Feel free to reach out to our customer service team if you have any questions or require further assistance.

Inizi Baskets offers standard shipping in the contiguous U.S. takes 3-5 business days. We ship Monday to Friday.For special requests our customer service is always ready to help. Olivia@inizibaskets.com

At inizi Baskets, we take your privacy and security very seriously. Our website employs advanced encryption technologies (SSL) to ensure that your personal information is protected during online transactions. We also adhere to best practices for data protection to prevent unauthorized access, alteration, or disclosure of your data. Your peace of mind is our priority, and we continually review and enhance our security measures to safeguard your information. If you have any specific concerns, please don't hesitate to contact us directly.